Mail Services Division (MSD) is the contract administrator for the City's Overnight Delivery Service. Departments who use a contract-assigned account number receive a discount and the shipment fee is paid through their Department's Postage Budget Account. To establish a new account, submit the following information.

·  Department name

·  Division or Section/Unit name (spell out all abbreviations)

·  Complete Street Delivery Address

·  Mail Stop number

·  General Office Telephone number

·  General Fax number

·  Primary contact Name, Email address & Direct Telephone number

Special Instructions: 
Any shipments prepared with handwritten Next Day Service Forms must be accompanied with a written approval from the Department's Divisional Manager or designee 
 

CLICK HERE FOR DEPARTMENT'S DIVISIONAL MANAGER APPROVAL FORM

Contact MSD Main office at (213) 978-0290 with questions regarding contract discounts; completing shipment forms; internet online system; service guarantees; international destinations; weights over 70 pounds; and any other special shipment requests. 

To ensure same day pick-up, Outbound Shipments Must be delivered to Mail Services Division City Hall Main office Monday - Friday By 3:30 p.m. 

For more information on the Proper Use of City Mail 

CLICK HERE FOR MAYOR'S DIRECTIVE